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Refund Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

Refund Policy - the basics

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.

TERMS & CONDITIONS
All materials will be within dumpster and will not extend beyond top or sides. The materials will be distributed evenly, and the total weight will not exceed over 3 tons for the 30 yard dumpster or 2 tons for the 12 yard dumpster. Weight over the disclosed limits will be charged over weight at $85 for each additional ton. The materials will not contain: Electronics, appliances, tires, barrels, drums, stumps, paint, toxic or flammable waste as defined by local county, state, or federal regulations. Customer agrees to provide clear access to the dumpster for all loading and unloading. Blocked or unready boxes will result in additional usage charges to customer. Sunnyside Roll-Offs LLC is not responsible for any damage to Customer's or neighbors property that occurs during placement, moving or removal of dumpster.

DAMAGE WAIVER
Placing or Driving on driveways, sidewalks, grass, dirt, or any other specified surface will cause damage and the customer will have full responsibility for repairs. If customer insists that dumpster is placed within 12' of any property and anything of value the customer is fully responsible for any damages. 

*Any booking or scheduled dumpster delivery suggests the client is aware of responsibilities and agrees to all terms.
 

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